Hotel Helada - hotel in Tivat, Montenegro

Hotel Helada

Facilities

The most popular facilities at Hotel Helada are free WiFi in all areas, free private parking on site with no reservation needed, non-smoking rooms, the restaurant, the bar and a good breakfast. There is a 24-hour front desk, an elevator serving the upper floors, a shared lounge and TV area, a wake-up service, packed lunches, fax and photocopying at extra charge, and a designated smoking area.

Every room has a private bathroom with a shower, free toiletries, bathrobes, slippers, a hairdryer, towels, an additional toilet and toilet paper. Rooms are air-conditioned, heated, soundproofed and carpeted, with linens, a wardrobe or closet, a clothes rack, a desk, a socket near the bed, a refrigerator, a minibar, a telephone and a flat-screen TV with cable and satellite channels. Hypoallergenic rooms are available on request.

Outside there is a sun deck, a terrace and a garden with beach chairs and loungers, and views of the surrounding mountains. Food and drink include the restaurant, the bar, a snack bar, a minibar, special diet meals on request and wine or champagne at additional charge.

Safety and security are covered by 24-hour security, key card access, CCTV in common areas and outside the property, smoke alarms, a security alarm, fire extinguishers and a safe. Our team speaks English, German, Montenegrin, Serbian, Bosnian, Croatian and Italian.

House rules

Check-in is from 14:00 and check-out is until 11:00. Guests are asked to show a photo ID and credit card at check-in and to let the hotel know their expected arrival time in advance. Children of all ages are welcome; cribs and extra beds are not available. There is no age requirement for check-in. Pets are not allowed. Cash is accepted, along with the usual payment cards. Cancellation and prepayment policies vary according to the room type and rate selected.